If you are connecting another charger that delivers less power, then it will not work. For example, USB-C-based laptops need a powerful charger head to charge. Lastly, check if the device needs more power than the requirement. Check the following:Ĭonnect Laptop to power in case of low battery as the power plan could be limiting on the USB portsDisconnect any additional and less important devices so the power can be diverted to restUnsupported device Say, for example, if your phone is not charging or the connected HDD or SSD is not turning on. If you receive a message saying the connected device needs more power, then some solutions can fix it. To fix problems caused by this issue, make sure your PC, the external display, and the cable support DisplayPort or MHL alternate modes and the device or dongle are connected directly to your PC. There are other modes are Alternate Modes as well. As you are aware, the DisplayPort Alternate Mode lets your project video other visual content and play audio on an external display that supports DisplayPort. The DisplayPort/MHL connection may fail to work. For example, if you’re connecting a Thunderbolt Alternate Mode device, make sure it’s connected to the USB-C port on your PC that supports Thunderbolt.Īlso, ensure your PC and cable support the same USB-C features as the connected device. So, make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode. Certain Alternate Modes might also require a specific USB-C cable. The connected device or dongle likely has new features for USB-C that your PC (or phone) might not support, or the connected device or dongle isn’t connected to the correct USB-C port on your PC/ additional Alternate Mode devices or dongles are connected to your PC (or phone).įor an Alternate Mode to work correctly, the hardware and the software on the PC and the connected device or dongle must support the Alternate Mode. The USB or Thunderbolt device functionality may be limited. In this case, it is best to use the charger and cable that were included with the PC 3] Is it supported? # Also, try using a can of compressed air to clean the USB-C port on your PC. To fix this, always use the charger and cable included with your PC and make sure you’re connecting your charger to the USB-C charging port on your PC. The charger isn’t compatible with your PC.The charger isn’t powerful enough to charge your PC.The charger isn’t connected to a charging port on your PC.The charging cable doesn’t meet the power requirements of the charger. 2] Check Charging Status #Īnother likely reason USB-C not working on Windows 11/10 could be insufficient PC charging. If it displays an error code, check the Device Manager Error code and use it to troubleshoot the issue. After that, select the device, choose its click Properties and check the status displayed under Device status. If the USB device your Windows 11/10 PC (or Phone) is connected to reports an issue or a problem with the device driver, open Device Manager and find the unknown device causing the problem by checking for a yellow exclamation marked against the symbol of the device. You will need a clear understanding of the connected device, ports, etc. If you receive messages like This USB port doesn’t support DisplayPort or Thunderbolt or MHL or The USB device might have limited functionality when connected to this port, use a different USB Port to connect. USB-C not working on Windows 11/10 #īefore you begin, ensure you have installed all the latest Windows Updates on your device. PC isn’t chargingUSB device functionality might be limitedDisplay connection might be limitedUSB device might need more powerUnsupported USB-C Audio AdapterMHL device functionality might be limitedUSB4 device functionality might be limitedUSB device not recognizedThunderbolt device functionality might be limitedSlow USB charger connectedUse different USB port. Here are some USB-C notifications you might receive if there’s a problem:
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